The Art of Commiment and Leadership

I had breakfast with a friend of mine this morning and we got talking about leadership and what it is that makes a good leader.  We were both in agreement that leadership is a learned skill and that not everyone is a universal leader.

I told my friend that leadership is all about commitment and vision.  The first part of a skill that needs to be learned is how to have vision while the second part is about commitment. Commitment to yourself first, ( gain your self knowledge, know who you are, your strengths and weaknesses) second its commitment to your people, ( who are they how will they help, what makes them tick, what do you need to do?) and the third thing is to commit to your customer.  (What type of services do your customers want, what do they need, how can you help them get what they want and how do you service them.)

So leadership is commitment to making sure that everything is in alignment with everything else. Customer service is a commitment to ensuring that you customers receive the best from your organization.  In regards to your product is the cheapest, fastest, best, quality, fun, quality, experience that you can give them.  For your staff its about giving them a place that they can call home, where they feel respected, wanted, where they can feel they can contribute, be part of team and have the same basic beliefs that you are committed to your products or services.

Commitment to communication includes the  understanding, leading, painting the picture or developing a sense of vision for where the company is going, where the profits are coming from and where you want to be in regards to what is required for your company to be successful. 

In my book I talk about over responding in regards to helping the world become a better place.  By over responding you take everything that happens and just make it better.

Inside a corporate environment , its simple enough to understand that if you take everything and react to it immediately then there are no issues, no outstanding problems and most of all there are no real issues since its easy enough to do what it is to\ do to bring about the changes that will make a difference.  All you need to do is to commit to doing something better, more efficient, more effective, more value, the overall more of something.

Leadership then starts with commitment.   Commitment to quality, customers, staff, suppliers and partners.  Once you chose this path, all of a sudden everything becomes easier and easier and more profits or growth can be generated and long term legacy programs can begin.